Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain.
L’OCCITANE has a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all of our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
L’OCCITANE manufacturing procurement, ensured by its French affiliate Les Laboratoires M&L, is responsible, in both the choice of materials and suppliers / subcontractors.
Les Laboratoires M&L have committed to the UN Global Compact member since 2011.
We have developed customised tools to guide our teams in developing eco-design products, accessories and boutiques through the choice of materials which are environmental friendly.
The choice of suppliers is also guided by sustainable criteria and more particularly by social standards. Hence, for suppliers/sub-contractors operating from areas where the local legal framework is less restrictive than our national standards, reassurance about their social compliance is obtained either through the collection of Social Certification such as SA8000 or BSCI certificate, or through a social audit conducted by an authorised external auditor.
Our manufacturing suppliers/sub-contractors are committed to the L’OCCITANE CSR principles by signing the CSR Charter which gathers UN Global Compact based principles for labour, health and safety, environmental and business ethics standards.
Since 2015, procurements made by L’OCCITANE distribution affiliates are also controlled to be compliant with our sustainable requirements. The UK affiliate’s main procurements relate to accessories, printing, gifts… and its majority are sourced from UK-based suppliers.
For those operating outside the UK and where the local social framework is less restrictive, social certification and audits are in place to ensure the respect of social standards.
Moreover, L’OCCITANE is a member of SEDEX: the world’s largest collaborative platform for managing and sharing ethical supply chain data. Our UK affiliate is the Group pilot in using this tool and its involvement will increase even more its ability to assess social risks when dealing with suppliers.
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant Associates and also include reference to this in our Associate Handbook. The board of directors has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it.
Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and are reinforced as appropriate thereafter. We also provide this information in our Associate Handbook.