Concierge Services

Ordering online doesn’t mean that the art of gifting needs to be forgotten. Allow our premium Concierge Service to advise, personalise, present and deliver your chosen gift to your special recipient, all without having to leave your home. We’ll do the work for you!

Our standard delivery is now taking up to 21 working days due to the Coronavirus pandemic. Please note all concierge services are currently unavailable, we will update our website when this service returns.  

Store Information

First and foremost, we want to say THANK YOU for supporting us online, leaving messages of support and following us on our social channels. You have kept our spirits high!

Discover our current store information here. 

Online Consultation

If you have a busy schedule, short on time, or not able to go out to the shops yet, you can now book one-on-one sessions with a L’OCCITANE expert from the convenience of your home and pick a time available that works for you.

Online Services

Discover our online services including premier delivery, complimentary gift wrapping, free samples and the refer a friend programme!

Customer Service

Need help?

Our Customer Service team are here to assist you with any order or question you might have.