What is Howtank?

Howtank is a community of L’Occitane brand ambassadors that have all volunteered to chat to our L’Occitane customers whilst they are browsing on our website. The community is a wonderful way to include our dedicated customers within our brand.

You can communicate with our Howtank Community by opening the chat box which appears on the website!

Who are L’OCCITANE’s Howtank community?

It's a wonderful volunteer community of like minded L'Occitane addicts who enjoy interacting with the general public, answering queries on products they've used. 

Their passion for the brand allows them to answer product queries and give some brilliant product advice. They are also usually the first to test our new products before they launch!! Some are retired and some work full time and join in the evenings and weekend.

What the Community Has to Say!

We asked our Howtank members to share some of their first memories of the brand, favourite products and more!

What’s your first memory of L’OCCITANE?

“It all started many years ago with the Shea Butter Hand Cream. My dry, sore hands found their miracle cure…haven’t looked back” - Andrea


How have you seen the brand evolve over the last few years?

“I love that L’OCCITANE cares about the environment and how they value the farmers that produce all the wonderful ingredients. Also how the brand eliminates ingredients that are not good for the environment and the introduction of eco pouches.” - Sue


What makes L’OCCITANE stand out from other beauty brands?

“Supporting great causes such as the women of Burkina Faso, caring for sight and all the other wonderful causes they’ve helped and continue to help.” - Kimberly


What’s your most frequently used product?

“The Petit Remedy is a staple in our first aid box. Having two young children, skint knees are a regular occurrence and The Petit Remedy works its magic and helps heal super quick.” - Michelle


Interested in Joining The Howtank Community?

Share your experience and beauty tips with other customers, meet other L’OCCITANE fans, be the first to hear about new launches and more.