Virtual Services

Looking for a personalised skincare routine ? Or maybe you need some help finding a perfect gift for that special someone?
Whatever the reason L'Occitane has you covered!
Book an online consultation with one of L'Occitane experts from the convenience of your home and get the professional guidance you need.
Find your gifting. skincare, hand & body care or get help in finding that perfect gift from the comfort of your home.
Our consultants are available for complimentary consultations via Zoom, so you can get the help you want whenever you need it.

1:1 Expert Consultation

Join one of our L’OCCITANE Beauty Experts for a 1:1 video consultation to enjoy bespoke product, application and ingredient advice, all from the comfort of your own home.

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Virtual Pamper Evening

A night in with a difference! Gather together your fellow beauty obsessed friends & family for a virtual pamper evening, complete with a follow-along massage and expert tips.

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Customer Service

Meet & Join our Howtank Community!

Howtank is a community of L’Occitane brand ambassadors that have all volunteered to chat to our L’Occitane customers whilst they are browsing on our website. The community is a wonderful way to include our dedicated customers within our brand.
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Our Top Picks

Take Our Hair Care Quiz

Hair Care Tailored To You

Find the hair care products and routine that works best for your hair with our personalised hair care diagnosis tool.

It only takes 2 minutes to complete!
Take The Quiz

Find The Right Fragrance For You

Fragrance Finder

Looking for your signature scent? Or the perfect fragrance gift for someone special? Let us help you out!
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*All our consultants are based within the UK and Republic of Ireland, for consultations and advice outside of these territories please visit the local L’Occitane website.
**Should you have questions regarding wholesale ordering or sample requests please contact our customer care team.